PRIVACY POLICY

Privacy Policy

Effective Date: July 17, 2026

The Ranch Construction Materials LLC, doing business as The Ranch Fence Supply (“The Ranch Fence Supply,” “we,” “our,” or “us”), respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains what information we collect, how we use it, how we may disclose it, how we protect it, and the choices available to you when you visit our website, communicate with us, purchase products or services, request a quote, or participate in our SMS messaging programs.

Information We Collect:

We may collect the following types of information:

• Full name
• Mobile phone number
• Email address
• Company name, when applicable
• Preferred store location
• Project information
• Quote and estimate information
• Order and delivery information
• Billing and shipping information, when applicable
• Communications you send to us
• Website usage information collected through cookies, analytics tools, pixels, and similar technologies
• SMS consent preferences and opt-in or opt-out records

We collect information that you voluntarily provide through our website forms, purchases, quote requests, customer service interactions, SMS communications, and other business communications.

How We Use Your Information

We may use your information to:

• Respond to inquiries
• Provide quotes and estimates
• Process purchases and orders
• Coordinate deliveries
• Provide customer support
• Schedule or coordinate appointments and callbacks
• Manage your account in The Ranch PRO Program
• Send account, quote, order, delivery, appointment, and service-related updates
• Maintain records of your communication preferences and consent
• Improve our products, services, website, and customer experience
• Prevent fraud, misuse, and security incidents
• Comply with applicable legal and regulatory requirements
• Send marketing or promotional communications only when you have separately and voluntarily opted in to receive them

SMS Communications

The Ranch Fence Supply offers two separate recurring SMS messaging programs: SMS Updates and SMS Promotions.

SMS Updates

Customers who voluntarily select the separate, optional, and unchecked “SMS Updates” checkbox may receive informational and customer-care SMS messages related to:

• Account information
• Quotes and estimates
• Orders
• Deliveries
• Product availability
• Appointments
• Customer support

These messages provide non-promotional information related to a customer’s requests, account, purchases, transactions, or relationship with The Ranch Fence Supply.

SMS Promotions

Customers who voluntarily select the separate, optional, and unchecked “SMS Promotions” checkbox may receive recurring marketing and promotional SMS messages related to:

• The Ranch PRO Program
• Rewards
• Preferred pricing
• Discounts
• Promotions
• Product announcements
• Special events
• Exclusive PRO offers

Consent to receive SMS Updates does not constitute consent to receive SMS Promotions. Consent to receive SMS Promotions does not constitute consent to receive SMS Updates.

Customers may select one checkbox, both checkboxes, or neither checkbox.

HOW SMS CONSENT IS OBTAINED

Customers may provide SMS consent only through our publicly accessible The Ranch PRO Program form:

https://www.theranchfencesupply.com/pro-program

The form contains two separate, optional, and unchecked consent checkboxes for SMS Updates and SMS Promotions.

SMS consent is provided only when a customer voluntarily selects the applicable checkbox. Simply providing a mobile phone number or submitting the form does not automatically enroll the customer in either SMS messaging program.

Consent to receive SMS messages is not a condition of:

• Purchasing products or services
• Requesting a quote or estimate
• Joining The Ranch PRO Program
• Submitting the website form
• Maintaining a business relationship with The Ranch Fence Supply

We maintain records of SMS consent and communication preferences as reasonably necessary to document compliance with applicable messaging requirements.

SMS MESSAGE FREQUENCY AND CHARGES

Message frequency varies depending on customer activity, requests, orders, account activity, communication preferences, and available promotions.

Message and data rates may apply according to your mobile carrier and wireless service plan.

The Ranch Fence Supply does not charge a separate fee for receiving SMS messages, but your wireless carrier may impose messaging or data charges.

OPTING OUT AND REQUESTING HELP

You may opt out of SMS messages at any time by replying:

STOP

After submitting an opt-out request, you may receive one final message confirming that your request has been processed. No additional messages from the applicable SMS program will be sent unless you voluntarily opt in again.

Because SMS Updates and SMS Promotions are separate programs, opting out of one program may not automatically opt you out of another program for which separate consent was provided.

For assistance, reply:

HELP

You may also contact us at:

Phone: +1 (469) 600-3444

Email: sales@theranchmaterials.com

Website: https://www.theranchfencesupply.com/

HOW WE DISCLOSE INFORMATION

We do not sell or rent your personal information.

We may disclose certain personal information to trusted service providers that help us operate our business, including:

• Payment processors
• Delivery and logistics providers
• Website hosting providers
• Customer relationship management platforms
• Analytics providers
• Customer service providers
• Email and communication service providers
• Technology and security providers
• Professional advisors, when reasonably necessary

These service providers may access or use personal information only as reasonably necessary to perform services on our behalf and are not authorized to use it for their own independent marketing or promotional purposes.

MOBILE INFORMATION AND SMS CONSENT

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be sold, rented, transferred, exchanged, or shared with any third parties or affiliates for their own marketing or promotional purposes.

Text messaging originator opt-in data and consent may be provided only to aggregators, telecommunications providers, CRM providers, and text messaging service providers solely as reasonably necessary to deliver and support our SMS messaging programs on our behalf.

All other categories of information disclosure described in this Privacy Policy exclude text messaging originator opt-in data and consent.

LEGAL DISCLOSURES

We may disclose personal information when reasonably necessary to:

• Comply with applicable laws, regulations, court orders, or legal processes
• Respond to lawful requests from government authorities
• Protect the rights, property, or safety of The Ranch Fence Supply, our customers, or others
• Investigate fraud, misuse, security incidents, or illegal activity
• Enforce our agreements and policies

These legal disclosures do not authorize the sale or sharing of SMS opt-in consent for marketing or promotional purposes.

COOKIES AND ANALYTICS

Our website may use cookies, pixels, analytics tools, and similar technologies to:

• Maintain website functionality
• Remember user preferences
• Understand how visitors use our website
• Improve website performance
• Measure marketing effectiveness
• Detect security or technical issues

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

DATA SECURITY

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, loss, or destruction.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

DATA RETENTION

We retain personal information only for as long as reasonably necessary to:

• Provide our products and services
• Manage customer relationships
• Fulfill the purposes described in this Privacy Policy
• Maintain business and transaction records
• Comply with legal, tax, accounting, and regulatory requirements
• Resolve disputes and enforce agreements

SMS consent, communication preference, and opt-out records may be retained as reasonably necessary to document compliance with applicable messaging requirements.

YOUR PRIVACY CHOICES

Subject to applicable law, you may request that we:

• Provide access to certain personal information
• Correct inaccurate information
• Delete certain personal information
• Update your communication preferences
• Stop sending marketing communications

Certain information may be retained when required for legal, accounting, fraud-prevention, transaction, security, or compliance purposes.

To submit a request, contact us using the information provided below.

THIRD-PARTY LINKS

Our website may contain links to websites operated by third parties.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policy of any third-party website you visit.

CHILDREN’S PRIVACY

Our website, products, services, and SMS messaging programs are not directed to children under 13 years of age.

We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

Participation in our SMS messaging programs is intended for individuals who are at least 18 years old or who have permission from a parent or legal guardian.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or legal and regulatory requirements.

When we make changes, we will update the effective date at the top of this page.

CONTACT US

For questions, requests, or concerns regarding this Privacy Policy or our privacy practices, contact:

The Ranch Construction Materials LLC

Doing business as The Ranch Fence Supply

Phone: +1 (469) 600-3444

Email: sales@theranchmaterials.com

Website: https://www.theranchfencesupply.com/

RELATED SMS TERMS AND CONDITIONS

Please review our SMS Terms and Conditions:

https://www.theranchfencesupply.com/terms-and-conditions